Company: The Royal New Zealand College of General Practitioners
Location: Wellington Central, Wellington
Employment Type: Fixed-Term (6-month contract)
Salary: $58,000 – $79,000 per year
Work Schedule: Full-time, Monday to Friday
Start Date: As soon as possible
Vacancies: 1
About Us
The Royal New Zealand College of General Practitioners (RNZCGP) is a medical college focused on post-graduate training for doctors specializing in general practice and rural hospital medicine. We aim to improve health outcomes and reduce health inequities through support for our members and ongoing educational opportunities.
About the Role
We are seeking an enthusiastic and customer service-oriented ICT Support Administrator to join our team on a 6-month fixed-term contract, covering parental leave. In this role, you will provide administration and IT support for essential applications, systems, and hardware that enable the College to operate efficiently. You will offer level one and two support for core applications, assist with training, and provide backup for other ICT team members. This position is based on-site at our Wellington CBD office.
Key Responsibilities
- Provide level one and two support for College staff regarding core applications and systems.
- Assist in routing helpdesk traffic and resolving technical issues.
- Develop and maintain ICT system training documentation and curate content in LinkedIn Learning.
- Facilitate regular ICT training sessions for staff.
- Support the ICT Manager with project activities and business-as-usual (BAU) tasks.
- Participate in system and user testing as required.
- Help set up and maintain security awareness training for staff.
- Provide support for IT Support Engineer, Systems Analyst, and LMS/DMS Support Administrator.
- Foster professional relationships with internal and external stakeholders.
Skills & Experience
- A keen interest in ICT with previous education or experience in the field.
- Customer service-oriented with a positive and approachable attitude.
- Strong communication skills with the ability to explain technical concepts to non-technical users.
- Experience creating engaging training materials.
- Proficient with Microsoft Office Suite.
- Self-motivated with strong problem-solving and attention to detail.
- Excellent time management and organizational skills.
- Willingness to learn and continuously improve.
Benefits
- Professional development opportunities, including access to LinkedIn Learning.
- Wellbeing initiatives such as flu vaccines, fruit, stand-up desks, birthday leave, and a quarterly cash contribution for activities that promote personal wellbeing.
- Great office environment with regular social events, a book club, and a modern office with beautiful harbour views.
Our Commitment to Equity and Diversity
We are committed to reflecting the diversity of Aotearoa New Zealand in our team, and we welcome applicants from all backgrounds. We particularly encourage applications from those with skills in te reo Māori and tikanga Māori, and those with experience working in Māori contexts.
How to Apply
Job Link
If you need an explanation on writing your CV, Cover Letter and Email Template or help applying speak to Happy Face
