SiDCOR | Newcastle, NSW, Australia
Full-time
About SiDCOR
SiDCOR is a dynamic and growing chartered accounting firm that prides itself on its fresh approach to the industry. We focus on entrepreneurialism and provide holistic services to our clients. Our success comes from our progressive, client-centered approach to accounting, and we are passionate about making a real difference in both our clients’ businesses and their lives. With over 60 staff based in Newcastle’s East End precinct, we service local, national, and international clients with a special focus on SMEs.
About the Role
We are looking for a client-focused Receptionist to join our team and ensure the smooth and professional operation of the office. Reporting to the Office Manager, this role is integral to the seamless functioning of the practice and contributes to the exceptional service we deliver to our clients.
Key Responsibilities
Client Service:
- Greet and assist clients and visitors in a warm, professional manner.
- Answer phones and direct calls to the appropriate staff.
- Take phone messages and communicate them via Teams.
- Forward or action reception emails.
- Maintain a professional image of SiDCOR and ensure clients understand our services and value proposition.
Administration:
- Monitor the appearance of the front office and address any issues.
- Post events, staff movements, and notices in Teams for staff updates.
- Manage and process ‘Unknown Client’ folder documents.
- Reorder office supplies like Australia Post envelopes and satchels.
- Process Eftpos payments and support with the firm’s paperless office strategy.
- Sort and scan incoming mail, coordinate outgoing post, and manage couriers.
- Assist with overflow tasks from Client Service Coordinators when required.
- Support ATO mate escalations and prepare and lodge client-related documents with external agencies (ASIC, ATO, OSR).
Perks and Benefits
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- Monthly 1-on-1’s focusing on personal and professional growth.
- Workshops dedicated to well-being and growth.
- Paid birthday leave.
- Monthly well-being and social events.
- Quarterly Team Events.
- Guaranteed annual salary review.
How To Apply
Job Link
https://au.indeed.com/viewjob?jk=6be9c259ff6117ee&tk=1ielu66vch3m286m&from=serp&vjs=3
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