Position: Receptionist
Location: Manthorpe Centre, Grantham Hospital, Grantham,UK
Company: Lincolnshire Partnership NHS Foundation Trust
Job Description/Overview
The Lincolnshire Partnership NHS Foundation Trust is seeking a reliable, organized, and enthusiastic Receptionist to join the Older Adults Community Mental Health Services team. The role involves providing efficient reception and office support, maintaining confidentiality, and contributing to the smooth operation of the office. This is a busy and varied role requiring strong communication and organizational skills.
The position is based at Manthorpe Centre, Grantham Hospital, but may occasionally require travel to other bases to support the service or attend training. Mileage is reimbursed at a standard rate.
Key Responsibilities
Perform routine office procedures, including typing, formatting correspondence, filing, and data entry.
Manage referrals, waiting lists, and other statistical data to assist the team coordinator.
Maintain accurate healthcare records, including filing, archiving, and document scanning.
Process and manage electronic orders, receipts, and payments for goods and services.
Handle a wide range of enquiries professionally and sensitively while maintaining confidentiality.
Update and utilize various electronic systems such as email, SHARON, and Datix.
Qualifications
NVQ Level 2 or equivalent in Business & Administration.
GCSE English (Grade C or above, or Grade 4 or above).
Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
Experience
Essential:
Previous experience working in a busy office environment.
Desirable:
Familiarity with Trust databases.
Skills
Strong written and verbal communication skills.
Ability to manage time effectively and work independently.
A calm and professional telephone manner.
Strong organizational skills and attention to detail.
An approachable and professional demeanor.
Hours
Full-time: 37.5 hours per week.
Flexible working options and compressed hours available.
Salary
£23,615 per annum (NHS AfC Band 2)
Benefits
Competitive annual leave allowance.
NHS Pension Scheme.
Access to psychological therapies and physiotherapy.
Childcare vouchers and car leasing scheme.
Free eye tests and discounts on high-street retailers and restaurants.
How to Apply
Link
To apply for this role, submit your via email at clarekirk1@nhs.net
Who Can Apply
This position is open to individuals with the required qualifications, skills, and experience, and who have a passion for providing excellent administrative and reception support.
Email: clarekirk1@nhs.net
Job link
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