Position: Social Listening Expert
Location: Luxembourg
Company: Vanksen
Job Description/Overview:
Vanksen, a digital marketing and communication agency, is looking for a Social Listening Expert to join their team in Luxembourg. Under the supervision of the Social Listening Manager, you will support clients in protecting their brands, measuring performance, and optimizing digital strategies using web and social media insights. The role involves working with international clients across various industries.
Key Responsibilities:
Develop and implement open-web social listening strategies for clients.
Set up and optimize web monitoring tools (e.g., Talkwalker, Visibrain, Sprinklr, Brandwatch, Meltwater) in multiple languages, including French and English.
Analyze collected data to assist clients in steering their digital strategies.
Create analytical deliverables, such as alerts for sensitive mentions, newsletters, dashboards, brand audits, market analyses, competitor benchmarks, and consumer or market insights.
Provide actionable recommendations based on your analysis.
Ensure the quality of deliverables, client satisfaction, and project profitability.
Qualifications:
Previous experience in web and social media data analysis.
Strong analytical and synthesis skills, with an aptitude for extracting actionable insights from large datasets.
Excellent written and verbal communication skills in French and English (additional languages are a plus).
Ability to work efficiently under tight deadlines to protect client portfolios.
Familiarity with digital marketing concepts such as social media, SEO, and media trends.
Experience:
A minimum of one prior role in web and social media data analysis or related fields.
Skills:
Proficiency with social listening and monitoring tools like Talkwalker, Brandwatch, and others.
Strong data analysis and reporting capabilities.
Multilingual communication skills, particularly in French and English.
What You’ll Benefit From at Vanksen:
Opportunity to work with international clients across diverse industries such as finance, automotive, cosmetics, and more.
A collaborative team of 10 colleagues and over 80 skilled professionals specializing in UX, SEO, media, and social media.
Exposure to multicultural experts from the Datawords Group, spanning three continents and 13 countries.
How to Apply:
Link
Additional Information:
The role is based in Luxembourg, with a CDI (permanent contract) available immediately.
Fluency in French and English, both written and verbal, is mandatory.
Who Can Apply:
Candidates with a background in web and social media data analysis and proficiency in multilingual communication.
Email: contact@vanksen.com
Job link
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