Position: Administrative Assistant
Location : Phoenix, AZ, United States
Company: American Express (Amex)
Job Description/Overview:
The Administrative Assistant is a customer-facing role within the Global Health Services team. The candidate will manage administrative tasks, support medical services, and collaborate with various stakeholders to enhance the colleague experience at American Express.
Key Responsibilities:
Serve as the initial liaison and primary communication point for leaders and colleagues.
Provide customer support to the medical services team, assisting with program setup, appointment confirmations, and troubleshooting.
Support nursing staff to ensure a great colleague experience.
Assist the Healthy Living Team with appointment scheduling.
Oversee department self-schedule system, building and maintaining staff schedules.
Educate colleagues on the appointment scheduling tool and maintain privacy policies.
Coordinate multiple calendars, manage phone calls, and prioritize communications.
Collaborate with other Administrative Assistants for procedural alignment.
Organize staff meetings and events, including room bookings and catering.
Manage bills, invoices, and the procurement of office supplies.
Qualifications:
1-2 years’ experience as an Administrative Assistant or related field.
High level of integrity for handling sensitive information.
Excellent written and oral communication skills.
Strong interpersonal and relationship-building skills.
Team player with the ability to work under pressure and manage multiple priorities.
Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Experience:
Prior office administration experience is preferred.
Medical background is a plus.
Skills:
Strong attention to detail, organizational skills, and the ability to multitask effectively.
How to Apply:
By email
Additional Information:
Salary range: $24.05 to $48.10 per hour, plus bonus and benefits.
Flexible working model (hybrid, onsite, or virtual).
Who can Apply:
Qualified candidates with relevant experience and skills.
Email:
Job link
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