Location: Capellen, Luxembourg
Company: NTT DATA
Job Description/Overview:
Join NTT DATA, a global innovator in business and technology services, as a Senior Client Manager. In this advanced sales role, you will take full ownership of assigned accounts, manage client relationships, and drive business growth through renewals and expansions.
Key Responsibilities:
Manage and grow client relationships to drive land, expansion, and renewals within assigned accounts.
Pursue leads identified by Lead Generation/Business Development Representatives.
Minimise churn and maximise retention in assigned accounts.
Drive client satisfaction throughout the entire lifecycle of the buying process.
Generate demand by assisting clients in identifying needs and articulating how NTT DATA can add value.
Collaborate with vendors/partners to achieve required results.
Utilise company sales tools and methodology for effective account management.
Develop open communication channels with each client.
Encourage revenue growth by inspiring clients to explore additional services.
Serve as the reliable point of contact for clients, establishing strong business relationships.
Determine best solution requirements for each client to be deployed by other departments.
Build enduring relationships and understand the client industry to identify current and future opportunities.
Align governance and compliance policies to manage risk exposure and liability.
Monitor financial governance and compliance throughout specialisation.
Qualifications:
Education: Bachelor’s degree or equivalent in business or a sales-related field. Relevant vendor certifications are advantageous.
Experience:
Advanced experience in global partner management.
Advanced experience in sales and/or customer service, preferably in IT or professional services.
Proven track record in driving alignment to achieve sales growth across multiple stakeholders.
Familiarity with Salesforce.com or similar contact platforms.
Skills:
Strong sales business acumen.
Effective client engagement and management skills.
Comprehensive knowledge of company offerings and market trends.
Ability to create and advance opportunities at assigned prospects and clients.
How to Apply:
Interested candidates should apply through the NTT DATA careers page
Additional Information:
NTT DATA is committed to diversity and is an Equal Opportunity Employer. We provide a supportive environment that embraces individual differences and fosters growth.
Who Can Apply:
All qualified applicants are encouraged to apply, regardless of race, gender, age, sexual orientation, or disability status.
Job Link
https://careers.services.global.ntt/global/en/job/R-120583/Senior-Client-Manager
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