Location: Remote
Job Type: Part-time
Salary Range: $15 – $18 per hour
Overview
Are you tech-savvy and looking to kickstart your career in technical support? No degree or prior experience required! NoGigiddy is seeking enthusiastic and dedicated individuals to join our team as Remote Technical Support Specialists. In this entry-level role, you will be the first point of contact for users, providing expert technical assistance and ensuring a seamless experience for all.
Key Responsibilities
- Technical Assistance: Respond to user inquiries via chat, email, and phone in a timely and professional manner.
- Troubleshooting: Diagnose and troubleshoot software and hardware issues.
- User Support: Provide step-by-step guidance to users in resolving technical problems and navigating our platform.
- Customer Satisfaction: Ensure high levels of user satisfaction through excellent communication and problem-solving skills.
- Collaboration: Work closely with team members to improve support processes and enhance user experience.
- Documentation & Escalation: Document complex technical issues and escalate them to the appropriate departments when needed.
- Ongoing Learning: Participate in training sessions to stay updated on product knowledge and technical support best practices.
Requirements
- No degree required.
- No prior experience needed; comprehensive training will be provided.
- Strong technical aptitude and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Reliable internet connection and a quiet workspace.
- Positive attitude and willingness to learn.
Benefits
- Competitive hourly pay ($15-$18/hr).
- Flexible, work-from-home schedule.
- Comprehensive training program.
- Opportunities for growth and advancement within the company.
- Supportive team environment.
- Access to exclusive gig opportunities.
Equal Opportunity Employer
NoGigiddy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How To Apply
Job Link
https://apply.workable.com/nogigiddy/j/B787380689/
Contact Page
https://www.nogigiddy.com/contact
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