HAPPY FACE TRAVELS

Chat Support Agent (Remote)

Location: Remote
Job Type: Part-Time
Pay: $15 – $18/hour

Overview
NoGigiddy, a leader in the on-demand staffing and recruiting industry, is looking for a dedicated and enthusiastic Chat Support Agent to join our remote team. In this role, you will be responsible for delivering exceptional support to gig workers via chat, ensuring a smooth and satisfying experience on our innovative platform. This is a fantastic opportunity to be part of a company that is revolutionizing the gig staffing industry while offering flexible work options.

Join our GigSquad and contribute to empowering gig workers, providing them with increased earning opportunities and support!

Key Responsibilities

  • Customer Support: Respond promptly and professionally to gig workers’ inquiries via chat, offering accurate and helpful information.
  • Issue Resolution: Address and resolve concerns, issues, or complaints with empathy and professionalism.
  • Collaboration: Work closely with team members to ensure a seamless and efficient chat support experience.
  • Platform Expertise: Stay informed about the NoGigiddy platform and partner apps, helping gig workers navigate features and troubleshoot technical issues.
  • Engagement: Promote NoGigiddy’s benefits and features to gig workers, fostering engagement and participation.
  • Escalation: Document and escalate unresolved queries to the appropriate teams for further assistance.

Requirements

  • Proven experience in customer support or a similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving abilities to manage multiple chat conversations simultaneously.
  • Empathetic and customer-focused, with a genuine desire to assist gig workers in achieving success.
  • Proficient computer skills, including navigating chat support tools and other software applications.
  • Ability to work independently and remotely, maintaining high productivity.
  • Flexibility to work during peak hours, including evenings and weekends.

Why Join Us?

  • Competitive Pay: Earn between $15 – $18/hour.
  • Flexible Schedule: Enjoy the convenience of remote work with flexible hours.
  • Impactful Role: Play a vital role in improving the gig worker experience.
  • Growth Opportunities: Be part of a dynamic and supportive team, with opportunities for growth and development.

How to Apply

https://apply.workable.com/nogigiddy/j/C91DDC8C49/

 

Email 

 

support@nogigiddy.com

 

Contact Page 

 

https://www.nogigiddy.com/contact

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