Company: Burhantec
Location: Mumbai, India (Remote)
Employment Type: Full-Time Employee
Experience Level: 2-5 years
Job Overview:
Burhantec is seeking a highly motivated IT Sales Coordinator to join our growing team supporting our sales efforts from Mumbai, India. The ideal candidate will play a critical role in providing administrative support to the sales team, ensuring that all sales-related activities are executed efficiently and effectively.
Key Responsibilities:
- Sales Process Support:
- Assist the sales team in achieving their goals by managing and coordinating all aspects of the sales process.
- Prepare quotations, sales reports, and maintain the CRM database related to IT hardware and software solutions.
- Coordination & Communication:
- Manage the sales team’s schedule and communicate relevant information effectively.
- Respond to customer complaints and provide after-sales support as needed.
- Order Processing:
- Handle the processing of all orders accurately and in a timely manner.
- Inform clients of unforeseen delays or problems, and coordinate the delivery of products.
- Performance Tracking:
- Maintain sales reports and dashboards to track performance and identify areas for improvement.
- Customer Interaction:
- Manage urgent calls, emails, and messages when sales representatives are unavailable, addressing customer queries, and arranging delivery dates.
- Handle orders via phone and email, ensuring correct prices, discounts, and product numbers.
- Cross-Department Collaboration:
- Collaborate with other departments to ensure smooth handling of sales, marketing, queries, and deliveries.
Skills & Qualifications:
- Bachelor’s Degree or equivalent in Business, Marketing, or a related field.
- Proven work experience of 1-3 years as an IT Sales Coordinator or in a similar corporate role.
- Familiarity with MS Office tools (Word, Excel, PowerPoint) is essential.
- Proficiency in CRM software is a plus.
- Excellent written and verbal communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Immediate joiners preferred.
What We Offer:
- A dynamic remote work environment.
- Competitive salary and benefits package (salary range unspecified).
How to Apply:
Job Link
Contact Page
https://www.burhantec.com/contact-us
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