HAPPY FACE TRAVELS

Academic Support Advisor I (Evening/Weekend)

Location: USA

 

Company: Adtalem Global Education (Chamberlain University)

 

Job details:

– Compensation: $18.15 – $32.86 per hour, based on experience, training, and other job-related factors

– Benefits:

  – Health, dental, vision, life, and disability insurance

  – 401k Retirement Program with 6% employer match

  – 15 days of paid vacation each calendar year

  – 12 paid holidays plus 2 floating holidays

– **Schedules:** Full-time, mandatory schedule

  – Tuesday – Friday: 11 AM – 8 PM CST

  – Saturday: 8 AM – 5 PM CST

  – Sunday-Monday: Off

– Employment type: Full-time

– Remote work options: [Not specified in the listing]

– Job duration: [Not specified]

– Work hours: As per schedule above

– Opportunities for advancement: [Not specified]

– Training and development programs: [Not specified]

 

Job Description/Overview:

The Academic Support Advisor I at Chamberlain University is responsible for promoting student success through accurate and responsive advice in academics, registration, persistence, and student experience. The role involves building a supportive environment to assist students in achieving their educational goals through excellent customer service, identifying student needs, and mentoring to resolve potential academic issues. The Advisor will work closely with other university support teams to address student inquiries effectively and in a timely manner.

 

Key Responsibilities:

– Assist students with appropriate course registration and ensure they understand degree and practicum application requirements.

– Advocate for students’ advising needs to help them achieve successful enrollment, engagement, and completion of their educational goals.

– Advise students on university policies, procedures, program requirements, and related academic matters.

– Monitor students to identify at-risk scenarios and develop academic success strategies.

– Utilize systems and student data to track accurate enrollment, persistence, and graduation information.

– Coach students to overcome barriers to persistence or graduation and make resource referrals as needed.

– Maintain a thorough understanding of all academic programs, policies, and procedures, including compliance with federal and state regulations.

– Promote student self-service tools during advising interactions.

– Engage students through various communication channels, including virtual/video advising, inbound calls, and proactive outreach.

– Identify and participate in opportunities to improve current methods and processes.

 

Qualifications needed:

– Bachelor’s Degree required

– 1+ year of experience in higher education, customer service, academic advising, or related field

– Outstanding customer service skills

– High level of interpersonal, communication, and problem-solving skills

– Ability to work independently and as part of a team

– Must be a self-starter with the ability to prioritize effectively

– Proficient in Microsoft Office, internet applications, and databases

– Experience with Student Information Systems is a plus

 

Experience:

– Minimum of 1 year in higher education, customer service, academic advising, or related fields.

 

Skills:

– Academic advising, customer service, communication, mentoring, problem-solving.

 

How to Apply:

[Apply through the company’s career page or relevant job board]

 

Additional information:

The position offers a comprehensive benefits package and a salary range of $18.15 to $32.86 per hour, depending on experience and other factors. The schedule is fixed and non-negotiable.

 

Who can apply:

Qualified candidates with a Bachelor’s Degree and relevant experience.

 

Job link: 

https://www.google.com/url?sa=t&source=web&cd=&ved=2ahUKEwjR8KOM2POHAxUQTKQEHSpbHSwQFnoECBoQAQ&url=https%3A%2F%2Fwww.adtalem.com%2Finstitutions%2Fchamberlain-university&usg=AOvVaw3P2PLUb8sDcwth0qzJpAXl&opi=89978449

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