Bilingual Store Customer Service Specialist (Portuguese)
Position : Bilingual Store Customer Service Specialist (Portuguese)
Employer: Sherwin-Williams,
Location:Arlington, Middlesex County, MA
Description:
Sherwin-Williams is seeking a Bilingual Store Customer Service Specialist (Portuguese) for our retail store located at 1406 Massachusetts Avenue, Arlington, MA 02476.
This position is crucial to the success of our store, requiring close interaction with both wholesale and retail customers to identify their needs, answer questions about our products, and recommend appropriate solutions.
Responsibilities:
– Ensure high levels of customer satisfaction through excellent sales service.
– Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
– Build productive trust relationships with wholesale and retail customers.
– Process sales transactions accurately and consistently with policies and procedures.
– Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
– Maintain precise work order files and formulas.
– Pull appropriate products from the sales floor or warehouse.
– Tint and mix products as needed to customer specifications.
– Stock shelves and set up displays.
– Clean store equipment.
– Load/unload delivery trucks.
– Assist in making deliveries as needed.
– Maintain in-stock and presentable condition in assigned areas.
– Remain knowledgeable on products offered and discuss available options.
– Comply with inventory control procedures.
– Suggest ways to improve sales.
Minimum Requirements:
– Must be at least eighteen (18) years of age.
– Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
– Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
– Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
Preferred Qualifications:
– Have a valid, unrestricted Driver’s License.
– Have at least a High School diploma or GED.
– Have at least one (1) year of experience working in a delivery, retail, or customer service position.
– Have previous work experience selling paint and paint-related products.
– Have previous work experience operating tinting and mixing equipment.
– Ability to read, write, comprehend, and communicate in more than one language.
– Ability to read, write, comprehend, and communicate in Spanish.
About Us:
At Sherwin-Williams, we believe there is no single path to success; we believe in careers that grow with you. Whoever you are or wherever you come from, there’s a place for you at Sherwin-Williams. We provide opportunities to explore your curiosity and drive us forward. Sherwin-Williams values unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We provide a space to share your strengths and showcase what you can do. You can innovate, grow, and discover in a place where you can thrive and Let Your Colors Show!
Join our team and contribute to providing exceptional service to our valued customers. We are an equal-opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.
For more information about our company and other career opportunities, please visit our website
Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com
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