Location: Wellington Central, Wellington
Company: Campfire Digital Recruitment
Employment Type: Full-time
Salary: $100,000 – $130,000 Base Salary + Benefits + 2 days WFH
About the Role
Take on a pivotal leadership role as Client Services Director at a growing full-service creative and marketing agency. In this position, you will nurture client relationships, oversee the successful delivery of creative and marketing projects, and lead a high-performing team. As the bridge between clients and internal teams, you will drive growth and ensure the agency consistently delivers exceptional services.
Key Responsibilities
- Lead client relationship management, ensuring satisfaction and seamless service delivery.
- Oversee the planning and execution of marketing campaigns and creative projects.
- Collaborate with internal teams across digital advertising, brand strategy, and content production.
- Drive account growth by identifying upselling and cross-selling opportunities.
- Ensure compliance, track account metrics, and prepare insightful client reports.
About the Company
Our client is a growing and well-established full-service marketing agency with a team of around 20. They offer a comprehensive range of creative, marketing, and media services, including digital engagement strategies, Google Shopping ads, rebranding assets, and website design. With a values-led approach to business, they are known for their excellent client service and fantastic team culture. They are also committed to corporate social responsibility, working with community groups to improve living conditions for vulnerable people.
Benefits
- Flexible working options, including two days WFH per week.
- Career development opportunities in a fast-growing agency.
- Access to a phone plan and optional gym membership.
- Early Friday knock-offs with team drinks.
- Employer Kiwisaver contributions and a supportive team culture.
Skills & Experience
The ideal candidate will have extensive agency experience and a strong understanding of marketing, media, and brand creative. You should have:
- Proven leadership and team management skills.
- Exceptional communication skills for building relationships with clients and internal teams.
- A strategic mindset with experience in driving business growth and client retention.
- Solid project management skills, with the ability to oversee multiple campaigns simultaneously.
- Experience in digital marketing is highly preferred.
Job Link
team@campfirerecruitment.co.nz
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