Employer: The Beaches Medical Centre
Location: Great Yarmouth NR31 6QB
Job Type: Fixed term contract
About the Role
The Beaches Medical Centre is seeking a Receptionist to join their team on a fixed-term contract. In this important role, you will be responsible for general reception duties and administrative tasks, ensuring that patients receive excellent service in a busy and dynamic healthcare setting. You will work closely with both the clinical and administration teams, providing support and maintaining high standards of service at all times.
Key Responsibilities:
- Greet patients and assist with any enquiries in a friendly and professional manner.
- Process appointment and visit requests from patients via phone, online, and in-person.
- Register new patients, input medical records, and update existing records as needed.
- Process repeat prescription requests in line with practice guidelines.
- Handle electronic documents, filing, and ensuring patient records are up-to-date.
- Provide assistance with general administrative tasks, including stock control in clinical rooms and helping with building security procedures.
- Cover all reception positions as required.
- Provide additional support, such as making coffee for doctors and colleagues.
- Follow practice procedures and protocols, ensuring confidentiality and data protection at all times.
- Participate in required training and provide chaperone support during clinical appointments when needed.
Key Skills & Qualifications:
- Excellent communication skills, with the ability to interact effectively with patients and staff.
- Compassionate, friendly nature, able to work in a busy and varied environment.
- Strong administrative and organizational skills, with attention to detail.
- Ability to work effectively within a team and under pressure.
- Previous experience in a healthcare or medical setting would be beneficial but not essential.
Additional Responsibilities:
- Ensure the practice is secure, with thorough knowledge of alarm and fire drill procedures.
- Support in the preparation of clinical areas and other ad-hoc tasks as directed by senior staff.
How to Apply:
Job Link
https://uk.indeed.com/viewjob?jk=3158ad7ea9e97aba&tk=1ie8rrv5ej0iv84i&from=serp&vjs=3
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