Arts Centre Melbourne | Melbourne VIC, Australia
Casual | $30.88 per hour + 25% casual loading + superannuation
Do you have exceptional customer service skills and a passion for the arts? Arts Centre Melbourne is seeking casual Ticketing Assistants to join our vibrant team in the heart of Melbourne’s Arts Precinct.
About the Role
As a Ticketing Assistant, you will provide personalised and remarkable ticketing services, creating enjoyable customer experiences for every visitor. You will work flexible hours based around Box Office and Contact Centre operations, with a significant focus on evening and weekend shifts, particularly Fridays and Saturdays.
Key Details:
- Pay: $30.88 per hour + 25% casual loading + superannuation.
- Work Type: Casual, Band 2.1.
- Location: Melbourne CBD, easily accessible by public transport.
Your Skills and Experience
To succeed in this role, you will:
- Have experience delivering exceptional customer service, resulting in positive customer interactions.
- Be skilled in handling and balancing a variety of payment methods.
- Have basic ticketing experience (preferred but not essential).
- Be comfortable with general office tasks, particularly using computer systems.
- Be flexible and willing to work in an underground office environment if required.
About the Team
The Customer Service team at Arts Centre Melbourne delivers proactive, personalised services, ensuring a seamless experience for visitors before, during, and after their visit. This team supports ticketing, Front of House, car park, concierge, guided tours, and more.
Why Join Arts Centre Melbourne?
Arts Centre Melbourne is committed to celebrating diversity and fostering an inclusive workplace. You’ll be part of a team dedicated to showcasing the best in Australian and international performing arts while supporting Melbourne’s evolving Arts Precinct.
Enjoy Team Member Benefits
As a valued member of our ensemble, you will enjoy:
- Complimentary tickets to performances.
- Discounts at onsite food & beverage outlets.
- Discounted commuter benefits and onsite parking.
- Access to wellbeing activities and learning & development programs.
- Free access to Employee Assistance Programs, including tailored support for First Nations, LGBTQIA+, and diverse cultural backgrounds.
How To Apply
Job Link
https://au.indeed.com/viewjob?jk=07c6e527625dd500&tk=1ielj8mln2b8n06t&from=serp&vjs=3
peopleassist@artscentremelbourne.com.au
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