SiDCOR Chartered Accountants | Newcastle NSW, Australia
Full-Time
Are you a people-person with a passion for delivering exceptional client service? SiDCOR is seeking a Receptionist to join our dynamic team in Newcastle and be the welcoming face of our innovative chartered accounting firm.
About Us
SiDCOR Chartered Accountants is more than just a firm; we’re a forward-thinking, entrepreneurial business that makes a real difference in the lives of our clients and staff. Located in Newcastle’s vibrant East End precinct, our team of over 60 professionals serves local, national, and international clients. We specialize in helping SMEs at every stage of their business and wealth journey.
At SiDCOR, we believe in fostering growth, well-being, and success for our people and our clients. We pride ourselves on our progressive approach, collaborative culture, and commitment to excellence.
About the Role
As one of two Receptionists, you will play an integral role in ensuring the smooth operation of our practice and delivering an outstanding client experience. Reporting to the Office Manager, you will be the first point of contact for clients, representing SiDCOR’s professionalism and values.
Key Responsibilities
Client Service
- Welcome and assist clients and visitors with warmth and professionalism.
- Answer phone calls, transfer them as needed, and take messages to send via Teams.
- Manage reception emails, forwarding or actioning as required.
- Maintain a strong understanding of SiDCOR’s services and value proposition.
Administration
- Ensure the front office is presentable and address any issues promptly.
- Sort, scan, and save incoming mail while coordinating outgoing post.
- Manage courier arrangements and supplies such as Australia Post envelopes and satchels.
- Process EFTPOS payments and electronically save scanned documents to support a paperless office strategy.
- Monitor staff movements, post events, and share notices in Teams.
- Assist with overflow tasks from Client Service Coordinators and escalate ATO matters when needed.
- Prepare and lodge client-related documents with external agencies (ASIC, ATO, OSR).
What We’re Looking For
- A warm, client-focused professional who thrives on creating positive experiences.
- Strong communication and organizational skills.
- Proactive with a “hands-on” approach to tasks.
- Ability to adapt in a fast-paced environment and manage multiple responsibilities.
Perks and Benefits
- Monthly one-on-one sessions focused on well-being, personal, and professional growth.
- Well-being workshops and social events to foster a supportive culture.
- Paid leave on your birthday to celebrate your special day.
- Monthly and quarterly team-building events.
- Guaranteed annual salary review to reward your contributions.
How To Apply
Job Link
https://au.indeed.com/viewjob?jk=6be9c259ff6117ee&tk=1ielj8mln2b8n06t&from=serp&vjs=3
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