Position: Acute Medicine Admin
Location: New QEII Hospital, Welwyn Garden City, UK
Company : East and North Hertfordshire NHS Trust
Job Description/Overview
The Ward Clerk/Receptionist will provide a patient-oriented reception service and clerical support to the clinical team in the Ambulatory Care department. The ideal candidate should be computer literate and have previous experience in reception duties. Familiarity with NHS systems like Lorenzo and iFIT is desirable, though training will be provided.
Key Responsibilities
Greet and register patients and visitors
Book patients into the department using the Trust’s patient system
Answer phone calls and handle queries politely and professionally
Request and file medical records
Collaborate with the team to ensure smooth department operations
Qualifications
Basic general education
Word processing and computer literacy skills
Experience
Experience in reception or similar roles preferred
Desirable: Prior experience within an NHS hospital setting
Skills
Clear and polite verbal and telephone communication
Ability to work independently and within a team
Strong organization and adaptability, especially under pressure
Confidentiality and patient-centric approach
How to Apply
Contact Michelle Hawes, Acute Medicine Service Coordinator at michelle.hawes@nhs.net
Who Can Apply
Candidates with experience in clerical or administrative roles, ideally within a healthcare setting. East and North Hertfordshire NHS Trust encourages applications from diverse backgrounds and individuals with disabilities.
Email: medicalHR.enh-tr@nhs.net
Job link
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