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Operations Manager

Position: Operations Manager

Location : St Helens, Merseyside, UK

Company: Apollo Home Healthcare

 

Job Description/Overview:

Apollo Home Healthcare seeks a dynamic and experienced Operations Manager for its St Helens office to oversee complex clinical homecare services. This role demands a healthcare professional who is a strong leader, skilled in managing people, and passionate about delivering high-quality care. The Operations Manager will manage a team of Office Consultants and Clinical Nurse Specialists, ensuring safe and personalized care packages for service users. The successful candidate will also transition to the role of Registered Manager following a successful probation period.

 

Key Responsibilities:

 

Oversee and ensure safe service delivery according to CQC regulations and company policies

 

Manage incidents, complaints, and escalate issues as necessary

 

Recruit and retain care staff for complex care needs

 

Establish robust operational procedures for high-quality service delivery

 

Meet budget targets and manage office expenses

 

Supervise the introduction of new complex care packages

 

Participate in meetings and forums to evaluate service provision

 

Qualifications:

 

Strong management experience (ideally in healthcare, but other sectors considered)

 

Valid driver’s license and access to a vehicle for travel

 

Experience:

 

Proven leadership experience in overseeing and delivering healthcare services

 

Ability to effectively manage a team and operations

 

Annual Salary: £42,000 – £46,000 (plus a substantial quarterly bonus)

 

Work Patterns: Full Time, rotational schedule between 8 am – 6 pm based on business needs

 

Driver Required: Yes

 

Benefits:

 

25 days annual leave, plus Bank Holidays

 

Additional birthday leave

 

Quarterly bonus scheme

 

Loyalty rewards at 3 and 5 years

 

Refer-a-friend program

 

Workplace pension

 

Access to private healthcare after a 6-month probation

 

How to Apply:

email at recruitment@apollohomehealthcare.com

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Additional Information:

Apollo Home Healthcare offers opportunities for career development in a specialized healthcare sector, making a meaningful impact in clients’ lives.

 

Email: info@apollohomehealthcare.com

 

Job link

https://jobs.apollohomehealthcare.com/careers/vacancies/JL-1024-10546

 

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