Position: Shelter Support Worker
Location : Shrewsbury, MA, USA
Company: Making Opportunity Count Inc
Job Description/Overview:
Making Opportunity Count is a non-profit organization focused on enhancing lives and supporting community growth in Fitchburg, MA. The Shelter Support Worker ensures the shelter is safe and welcoming for residents and upholds the agency’s standards of practice.
Key Responsibilities:
Greet residents professionally and communicate shelter rules
Address resident questions, enforce rules, and refer complaints as necessary
Report any policy breaches to the supervisor or Shelter Director
Participate in staff meetings and follow scheduling procedures
Maintain public areas in a clean, orderly manner
Address emergency situations and adhere to safety and confidentiality protocols
Review daily logs, log relevant information, and submit accurate timesheets
Assist and orient volunteers
Qualifications:
Consistent work history with timely attendance
Ability to handle stairs quickly in emergencies
Strong boundary and confidentiality maintenance
Effective English communication (verbal and written)
Crisis management and assessment skills
Willingness to work in Concord, MA and flexible with shifts
Experience:
No specific prior experience mentioned, but a consistent work history is required.
Skills:
Crisis management
Effective communication
Confidentiality maintenance
Safety and emergency handling
How to Apply:
Apply via the company’s application platform.
Additional Information:
Shifts available: 8am-4pm, 4pm-12am, and 12am-8am (full-time, part-time, and relief positions)
Salary range: $22.50 – $26.00 per hour
Who can Apply:
Applicants 18 years or older with unrestricted U.S. work authorization.
Email:
Job link
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