Position: Sales Manager
Location : Grand Rapids, MI, USA
Company: Ann Taylor
Job Description/Overview:
Ann Taylor is looking for a Sales Manager to join our store leadership team and bring our brand experience to life. This role partners with the Store Manager to drive sales, deliver an omnichannel experience, and cultivate a positive store culture. You will engage with customers and associates, model brand behaviors, and build a high-performing team focused on operational excellence.
Key Responsibilities:
Create a customer-focused environment that delivers exceptional experiences
Build genuine customer relationships with high engagement
Model brand behaviors and foster a customer-centric culture
Onboard and develop a team of associates
Ensure an inclusive and welcoming store environment
Provide feedback and coaching for effective customer interactions
Uphold brand visual standards on the sales floor
Lead activities to drive store performance and meet financial objectives
Balance selling responsibilities with store operations
Qualifications:
1 year of retail management experience (preferred)
Strong customer service and interpersonal skills
Effective people management and talent development skills
Proficiency with technology and point-of-sale systems
Strong business acumen and ability to create action plans
Experience:
Retail management: 1 year (preferred)
Skills:
Customer service mindset
Strong communication and leadership abilities
Ability to operate and manage a team effectively
How to Apply:
By email
Additional Information:
Merchandise discount: 50% off regular-priced items at Ann Taylor and LOFT, with possible discounts at other KnitWell Group brands
Development support and growth opportunities within Ann Taylor’s family of brands
Philanthropic opportunities supporting local communities
Benefits include medical, dental, vision insurance, 401(k), paid time off, holidays, and a bonus incentive program*
Benefits and eligibility vary by role and employment type
Who can Apply:
Candidates who meet the qualifications and are passionate about customer engagement and retail leadership.
Equal Employment Opportunity:
Ann Taylor is committed to providing equal employment opportunities to all qualified individuals. We evaluate all associates and applicants on their qualifications without regard to sex, race, colour, national origin, religion, age, disability, or any other protected classification. Accommodations are available on request for candidates with disabilities.
Email:
Job link
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