Position: Casual/Vacation Membership Sales Representative
Location: Hoxton Park, Sydney NSW, Australia
Company: Crunch Fitness
Job Description/Overview
Crunch Fitness, a global brand renowned for its “No Judgments” philosophy, is seeking a Membership Sales Representative (MSR) to join its Hoxton Park location. As the MSR, you’ll be the face of Crunch Fitness, contributing to membership growth and ensuring an exceptional member experience. You’ll also work closely with the team to meet sales and service standards.
Key Responsibilities
Member Experience
Welcome members at all touchpoints.
Handle inquiries, complaints, and feedback professionally.
Foster member engagement through personalized interactions.
Maintain club rules and policies.
Support key services like Rest and Recovery, Personal Training, and Group Fitness.
Teamwork
Collaborate with team members.
Commit to ongoing training and development.
Ensure compliance with operational systems and procedures.
Membership Sales
Engage with potential members to understand their fitness goals.
Achieve membership sales targets.
Execute SMART plans to reach sales goals.
Focus on member retention and referrals.
Qualifications
Experience engaging with people in a fast-paced sales and service environment.
Excellent customer service skills.
Proven ability to meet and exceed goals.
Strong communication skills.
Passion for health and fitness and making a positive impact.
Experience
Experience in sales and customer service is a plus, but a passion for fitness and a drive to help people succeed in their fitness journey are key.
Skills
Communication and interpersonal skills.
Ability to work in a fast-paced environment.
Goal-driven and results-oriented.
How to Apply
Submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Membership Sales Representative role.
Additional Information
Competitive salary and benefits package, including a monthly bonus scheme.
Comprehensive onboarding and ongoing learning opportunities.
Personal mentoring from the Senior Leadership Team.
Work-life wellness program and opportunities for career progression.
Involvement in Crunch community projects.
Who Can Apply
Candidates who are customer-focused, goal-driven, and have a passion for health and fitness are encouraged to apply.
Email: crunchms@crunch.com
Job Link
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