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Experience Consultant/Enrolment Officer

Location : National Support Centre

Company : Busy Bees Early Learning

 

Job Description/Overview  

Busy Bees Early Learning is seeking an enthusiastic Experience Consultant/Enrolment Officer to be the first point of contact for families, guiding them through the enrolment process. The role involves turning inquiries into booked tours and ensuring a seamless enrolment experience.

 

Key Responsibilities  

– Convert enrolment inquiries into booked tours of the centres  

– Manage data and administrative tasks efficiently  

– Collaborate with service managers, educators, and families  

– Provide exceptional customer service and support  

 

Essential Qualifications  

– At least one year of experience in an inbound call centre or sales environment  

– Valid Working with Children/Vulnerable People Card, or ability to obtain one  

– Strong organisational and administrative skills  

 

Essential Skills and Attributes  

– Excellent communication skills with a friendly and engaging demeanour  

– Proficiency in Microsoft Office and data management software  

– Ability to work independently and as part of a team  

 

Desirable Skills and Knowledge  

– Previous experience in a similar role  

– Familiarity with early childhood education settings  

 

Benefits  

– 25% annual salary bonus, paid monthly  

– Supportive and inclusive work environment  

– Opportunities for professional growth and development  

– Access to the Busy Bees Employee Assistance Program  

– Training and upskilling opportunities through the Busy Bees platform  

 

How to Apply  

Email your Resume/CV and Cover Letter to divya.s@busybees.edu.au with the subject line ‘Experience Consultant – National Support Centre.’

 

Email: divya.s@busybees.edu.au

 

Job Link

https://busybeesanz.wd3.myworkdayjobs.com/en-US/1/job/National-Support-Centre/Experience-Consultant_JR105260?q=customer%20service&locationCountry=d903bb3fedad45039383f6de334ad4db

 

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