Location: Chicago, IL
Company : Four Seasons
Job details:
– Compensation: Competitive wages and benefits
– Benefits: Medical, Dental, Vision, Retirement Plan with 401(k) Employer Matching, Paid Time Off & Holiday Pay, Complimentary Dry Cleaning for Uniforms, Free Employee Meals, Exclusive travel discounts, and more.
– Schedule: Full-time
– Employment type: Full-time
– Remote work options: In-person
– Relocation assistance: Not mentioned
Job Description/Overview:
As a Concierge at Four Seasons Chicago, you will respond to a wide variety of guest requests, offering personalized recommendations to ensure maximum guest satisfaction. Duties include assisting with luggage, storing packages, processing guest correspondence, and staying updated on local activities and events. The ideal candidate should have extensive knowledge of the area and a passion for delivering luxury customer service.
Key Responsibilities:
– Respond to guest requests and offer personalized recommendations
– Store and retrieve guest luggage and packages
– Process guest correspondence and maintain up-to-date knowledge on activities
– Establish and maintain relationships with vendors
– Uphold Four Seasons’ commitment to luxury service
Qualifications needed:
– Previous experience in a luxury hotel or similar environment
– Strong English communication skills
– Knowledge of Chicago is preferred
– Foreign language skills are advantageous
– Ability to lift up to 50 lbs. and stand for long periods
Experience:
2-3 years in a related position
Skills:
– Attention to detail and problem-solving
– Excellent customer service skills
– Business acumen and adaptability
How to Apply: Apply through the Four Seasons job portal or LinkedIn.
Additional information:
Legal work authorization is required for U.S. candidates. Internal Four Seasons employees may be eligible for visa sponsorship via an L-1A Visa.
Job Link
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