Position: Facility & Workplace Coordinator
Location: Luxembourg, Luxembourg
Company: ISS Facility Services
Job Description/Overview:
ISS Facility Services is seeking a Facility & Workplace Coordinator to enhance the workplace experience for employees and visitors at a financial services client site. The role involves ensuring a high level of customer satisfaction, supporting workplace inductions, and maintaining strong relationships with business managers and teams.
Key Responsibilities:
Act as the primary contact for workplace induction and inquiries
Ensure an exceptional customer workplace experience, addressing user questions related to Integrated Facilities Management (IFM) services
Engage with specific business groups on daily needs, supporting activities like employee induction, community events, and projects
Maintain high standards and communicate effectively with business managers
Follow health, safety, and environment (HSE) guidelines
Assist with IT issue reporting and manage digital content on screens
Plan, organize, and host both onsite and online events
Qualifications:
Certification in numeracy and literacy
Strong Microsoft Office skills (Word, Excel, PowerPoint)
Experience:
Minimum of 2 years in a relevant customer service environment at a 5-star service level
IT Systems Administrator experience (desirable)
Skills:
Excellent written and verbal communication
Strong customer focus with a proactive attitude
Effective multitasking, time management, and teamwork abilities
How to Apply:
Link
Additional Information:
Enthusiastic and adaptable, with social media or intranet background preferred
Opportunity to join a globally recognized leader in facility services
Who can Apply:
Candidates with a strong focus on customer service and relevant experience are encouraged to apply.
Email: michael.vitfell@group.issworld.com
Job link
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