Location: Remote (Anywhere in the World)
Company: Forest Stewardship Council US
Job Details:
– Employment type: Full-Time
– Hourly Salary: $24.04 to $28.85, equivalent to an annual salary range of $50,000 to $60,000, commensurate with experience and qualifications
– Remote work options: Yes, fully remote
Job Description/Overview:
The Forest Stewardship Council-US is seeking a Membership Coordinator to enhance membership engagement and manage accounts receivable processes. This role involves being the primary point of contact for stakeholders, managing membership inquiries, handling Salesforce data, and overseeing financial processes related to membership.
Key Responsibilities:
– Remote Front Desk Coverage: Manage incoming phone and email inquiries, route requests, and streamline response efficiency
– Member Experience and Engagement: Handle membership inquiries, process applications, track membership metrics, and develop recruitment and retention strategies
– Salesforce Management: Maintain and manage Salesforce contact records, ensure data accuracy, and train new users
– Financial Management: Oversee accounts receivable, invoicing, payment tracking, and collaboration with the finance department
Key Requirements:
– Bachelor’s degree in business administration, communications, marketing, or a related field (preferred)
– 2-4 years of experience in a similar role, preferably in a membership-based organization or non-profit
– Proficiency in Salesforce and advanced proficiency in Microsoft Office, especially Excel
– Familiarity with virtual office tools and technology
– Excellent written and verbal communication skills
– Strong organizational, multitasking, and problem-solving skills
– Customer service experience and ability to manage multiple priorities
Benefits:
– Competitive salary adjusted to reflect local living costs
– Medical and dental insurance with partial coverage for dependents
– Generous PTO, employer-matched 401k retirement account
– Work-from-home tools & equipment provided
Application Process:
– Deadline: August 26, 2024
– Apply via the [application form](https://forms.clickup.com/2616371/f/2fv1k-26792/HCK6UCM6DFXPQDEZMK)
Job Link
https://weworkremotely.com/remote-jobs/forest-stewardship-council-us-membership-coordinator
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