Company: Smartly Limited
Location: Wellington Central, Wellington
Employment Type: Full-time
Salary: Competitive salary (Details provided upon application)
About Smartly
Smartly exists to simplify payroll and people administration for Kiwi businesses. Our mission is to ensure that businesses can look after their people with one system that manages everything, making employee management and payroll easier and more efficient. We believe that when you put people first, everyone wins – employees, customers, and the business itself. We live this belief through our daily operations and the way we engage with our team.
About the Role
We are seeking a Revenue Operations Manager to join our Marketing & Growth team. This role is ideal for someone who is passionate about data, pipeline management, and performance optimization. If you have proven experience in Revenue Operations and are eager to help us improve and scale our operations, we’d love to hear from you.
In this role, you will work closely with sales, marketing, finance, and data teams to optimize performance across our sales and marketing activities and ensure we meet our company’s revenue goals. You will be responsible for analyzing revenue, pipelines, and key performance metrics, providing actionable insights, and driving improvements across the business.
Key Responsibilities
- Revenue & Pipeline Analysis: Build and maintain models and reports, track performance, and provide actionable insights to improve revenue and pipeline outcomes.
- Metrics & Targets: Set and monitor team, campaign, channel, and individual targets to track performance against company goals.
- Performance Insights: Report and provide insights on key SaaS metrics such as Customer Acquisition Cost (CAC), Cost to Serve, CAC:LTV, and Net Revenue Retention (NRR).
- Collaboration: Work with sales, marketing, finance, and data teams to align efforts and ensure we hit key revenue metrics.
- Revenue Operations Setup: Use your experience to establish Revenue Operations practices within Smartly and optimize how we manage and track our revenue activities.
What You’ll Need
- Experience: 5-7 years in a high-performing Revenue Operations role.
- Skills: Strong attention to detail, excellent written and verbal communication skills, and the ability to drive results through data and collaboration.
- Knowledge: Experience working with sales and marketing teams, Hubspot, and familiarity with metrics like CAC, LTV, and NRR.
- Technical Skills: Experience with SQL and Fabric is advantageous.
- Education: Degree in Maths, Finance, Computer Science, or related field.
- Industry Experience: Experience in SaaS or technology-driven businesses is preferred.
- Mindset: A “learn it all” mentality with a curiosity for new technologies.
What You’ll Get
- Competitive Salary & Benefits: Including birthday leave, health, life, and trauma insurance, and income protection.
- Learning & Development: Opportunities to grow your skills and advance your career.
- Flexible Working: Option to work from home or in the office.
- Company Culture: A supportive, team-oriented, and collaborative environment.
How to Apply
Job Link
If you need an explanation on writing your CV, Cover Letter and Email Template or help applying speak to Happy Face
