Company: The Empire Life Insurance Company
Location: Remote (Canada)
Salary: $40,300–$73,200 per year
About Empire Life
Empire Life is on a mission to make insurance, investments, and benefits simple, fast, and easy for customers. We are looking for an Administrative Coordinator to join our Retail Distribution team and support the growth of our Empire Connect initiative. This is a unique opportunity to join a new team, make a meaningful impact, and benefit from a supportive work environment that prioritizes work-life balance.
Why Join Us?
- Impactful Mission: Support projects that positively impact our customers and the company.
- Growth Opportunity: Play a role in shaping a new position within a growing team.
- Supportive Environment: Work in an inclusive workplace that values both professional and personal goals.
Key Responsibilities
- Task Management: Oversee workflows and distribute tasks to meet service standards.
- Client Support: Respond promptly to client inquiries, manage client accounts, and identify outreach opportunities.
- Integration Support: Assist with the integration process for block purchases and acquisitions.
- Outbound Communications: Schedule meetings, provide information, and maintain high customer satisfaction.
- Administrative Duties: Prepare reports, correspondence, and documents that support the Empire Connect team.
- Compliance and Documentation: Maintain up-to-date client files and ensure documentation meets regulatory standards.
- Product Knowledge: Build a working understanding of Empire Life’s products.
- Professional Development: Identify and pursue opportunities for personal growth.
Qualifications
- Experience: 1–3 years in business administration or a related field, ideally within insurance or financial services.
- Skills: Excellent prioritization, attention to detail, and a strong customer service orientation.
- Communication: Strong written and verbal communication abilities with well-developed interpersonal skills.
- Tech Proficiency: Knowledge of CRM software, Microsoft Office, and other standard business tools.
- Problem Solving: Ability to research, analyze, evaluate, and make informed decisions.
- Bilingualism: Proficiency in French and English is preferred.
Benefits of Working with Empire Life
- Competitive Salary: Annual increases and bonus opportunities.
- Comprehensive Benefits: Life insurance, health and dental, and more from day one.
- Pension Plan: Employer matching in a defined contribution pension plan.
- Flexible Work Arrangements: Includes personal health days and four weeks of vacation starting at hire.
- Wellness Programs: Access to wellness initiatives and a cash employee referral program.
- Parental Leave Support: Top-up programs for parental and compassionate leave.
Diversity and Inclusion
Empire Life is an equal opportunity employer that values diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and experiences, including those with disabilities. Accommodations are available for candidates throughout the recruitment process.
How to Apply
Job Link
https://ca.indeed.com/viewjob?jk=8190b03ac2314c30&tk=1icflvl1rgc3384m&from=serp&vjs=3
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