Location: Fully Remote (Nottingham-Based)
Job Type: Flexible, Non-Contract Role
Compensation: £3.45 per booking
What You’ll Do:
- Outbound Calling: Make outbound calls to book appointments for surveyors using our simple booking system.
- Schedule Management: Coordinate appointments by offering non-optional timeslots to customers, ensuring maximum efficiency.
- Stakeholder Liaison: Communicate with applicants, vendors, estate agents, landlords, and tenants to secure appointments.
- Follow-Ups: Conduct follow-up calls as needed, effectively managing customer expectations.
- Issue Escalation: Identify and escalate priority issues when necessary.
What We’re Looking For:
- People Person: Enjoy interacting with people over the phone and have a friendly, persuasive approach.
- Detail-Oriented: Strong attention to detail is essential for managing bookings accurately.
- Customer Service Skills: Excellent customer service and negotiation skills; able to persuade stakeholders to accept available appointment slots.
- Flexible Availability: Able to work variable hours, including evenings and weekends, at short notice.
- Tech-Savvy: Good data entry and typing skills for efficient use of our booking system.
What We Offer:
- Flexible Hours: No set shifts or minimum hours—log in anytime between 8 am and 8 pm, and choose the cases you want to work on.
- Initial Training: Comprehensive training provided (2–3 days) with follow-up sessions for updates.
- Additional Income: Earn £3.45 per appointment booked, with a monthly target to aim for.
How to apply
Contact Page
https://sdlsurveying.co.uk/contact/
Job Link
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