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Operations Specialist I

Position:Full-time (2nd Shift)

Location:Charlotte, NC, United States

Company:Bank of America

 

Job Description/Overview:

The SOACC Operations Specialist I is responsible for physical security, life safety, threat management, technical security, and intelligence analysis functions from a 24-hour command centre. This position ensures compliance with the Federal Bank Protection Act and other federal, state, and local regulations. Responsibilities include protecting bank assets, maintaining life safety for employees and customers, and timely communication of incident information to first responders, leadership, and other relevant parties.

 

Key Responsibilities:

 

Manage physical security and life safety functions in a command centre

 

Ensure compliance with applicable security regulations

 

Communicate incidents to law enforcement, emergency services, and leadership

 

Monitor Bank of America’s alarm and DVR systems

 

Provide detailed incident reports with accurate information

 

Qualifications:

 

High School Diploma or GED required; Associate’s or Bachelor’s degree in Criminal Justice or Security Management preferred

 

Knowledge of security protocols and emergency response procedures

 

Crisis management experience required

 

Experience:

 

Prior experience with security and incident management systems is preferred

 

Skills:

 

Active listening and adaptability

 

Critical thinking and problem-solving

 

Strong written and verbal communication

 

Attention to detail and decision-making under pressure

 

How to Apply:

Apply through the Bank of America careers website or job portal.

 

Additional Information:

Shift: 2nd shift (United States of America)

Hours per week: 40

 

Who can Apply:

Candidates must meet the required qualifications and have experience in security operations or related fields.

 

 

 

Email: careers@bankofamerica.com

 

Job Link

https://www.glassdoor.com/partner/jobListing.htm?pos=103&ao=1136043&s=58&guid=000001923c92df92989f35d808f07a2e&src=GD_JOB_AD&t=SR&vt=w&uido=E4181FAB84011A3C2263F849740E610A&cs=1_03d32482&cb=1727593111707&jobListingId=1009457601489&jrtk=5-yul1-0-1i8u95nugk8hl800-81282044b844100d

 

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