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Customer Service Representative Supervisor

Position: Permanent, Full-time

Location: Markham, ON

Company: Maple Supply Chain Management Inc.

 

Job Description/Overview:  

Maple Supply Chain Management Inc. is seeking a Customer Service Representative Supervisor to oversee staff and ensure high-quality service delivery.

 

Key Responsibilities:  

– Establish work schedules and procedures.  

– Examine and verify the accuracy of work.  

– Identify training needs for workers.  

– Prepare and submit reports.  

– Train staff in job duties, safety procedures, and company policies.  

– Conduct performance reviews.  

– Perform the same duties as the workers supervised.  

– Coordinate, assign, and review work.  

– Requisition materials and supplies.

 

Qualifications:  

– Education: College/CEGEP.  

– Experience: 1 year to less than 2 years in a relevant supervisory role.  

 

Work Conditions:  

– On-site work with no remote option.  

 

Salary:  

$31.50 hourly for 30 hours per week.

 

Vacancies:  

1 vacancy.

 

Start Date:  

As soon as possible.

 

Who Can Apply:  

The employer accepts applications from:  

– Canadian citizens and permanent or temporary residents of Canada.  

– Other candidates with or without a valid Canadian work permit.

 

How to Apply:  

Email

 

Email: 

hr02@maplesupplychain.ca

 

Job Link

https://www.jobbank.gc.ca/jobsearch/jobposting/41995569?source=searchresults

 

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