HAPPY FACE TRAVELS

Front Desk Agent

Location: #210 Highway Avenue, Fox Creek, AB

Company: Foxwood Inn & Suites

 

Job Description/Overview: 

The Front Desk Agent is responsible for welcoming guests, handling reservations, and providing excellent customer service. Duties include managing check-ins and check-outs, processing payments, and assisting guests with their needs.

 

Key Responsibilities:

– Register arriving guests and assign rooms

– Process group arrivals and departures

– Take, cancel, and change room reservations

– Provide information on hotel facilities and local points of interest

– Process guest departures, calculate charges, and receive payments

– Maintain inventory of vacancies, reservations, and room assignments

– Follow emergency and safety procedures

– Perform clerical duties such as faxing, filing, and photocopying

– Assist clients/guests with special needs

– Contact customers for wake-up calls

– Provide customer service

 

Qualifications: 

Secondary (high) school graduation certificate or equivalent experience

 

Experience:

 Will train

 

Skills:

– Attention to detail

– Client focus

– Dependability

– Excellent oral and written communication

– Flexibility and judgement

– Organisational skills

– Reliability

– Team player

 

How to Apply: 

By email at foxwoodjobs@gmail.com

 

Additional Information:

– Work is on-site; no remote work option

– Work conditions include standing for extended periods and occasional overtime

 

Benefits:

– Dental plan

– Health care plan

– Vision care benefits

– Free parking available

 

Who can Apply: 

The employer accepts applications from Canadian citizens, permanent or temporary residents of Canada, and other candidates with or without a valid Canadian work permit.

 

Company Email: foxwoodjobs@gmail.com

 

Advertised until: 2024-10-08

 

Job link 

https://www.jobbank.gc.ca/jobsearch/jobposting/41868715?source=searchresults

 

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