HAPPY FACE TRAVELS

Customer Service Supervisor – Retail

Location: Calgary, AB (On-site)
Salary: $21.00 to $23.00 per hour (To be negotiated)
Hours: 35 hours per week
Type: Permanent, Full-Time
Start Date: As soon as possible

Overview

City Fish is seeking an experienced and proactive Customer Service Supervisor to manage our retail operations in Calgary. The ideal candidate will oversee staff, handle inventory, and ensure exceptional customer service in a dynamic environment.

Languages

  • English

Education

  • College/CEGEP or equivalent experience

Experience

  • 1 year to less than 2 years of relevant experience

Workplace Information

  • On-site work only; no option for remote work
  • Work setting: Wholesale establishment/store

Responsibilities

  • Assign duties to sales workers and manage their daily activities.
  • Hire, train, and arrange training for new staff members.
  • Order and manage merchandise inventory, including authorizing returns.
  • Establish work schedules and oversee staff performance.
  • Sell merchandise and provide excellent customer service.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
  • Resolve issues related to customer requests, complaints, and supply shortages.
  • Organize and maintain inventory to ensure efficient operations.
  • Supervise and coordinate activities of workers and conduct performance reviews.

Work Conditions and Physical Capabilities

  • Fast-paced environment with tight deadlines
  • Attention to detail and ability to multitask

Personal Suitability

  • Client-focused with flexibility and organization
  • Reliable, dependable, and a team player
  • Initiative and ability to handle multiple tasks effectively

If you are an organized and client-focused individual with supervisory experience in retail, we invite you to apply for this opportunity at City Fish.

How To Apply:

Click The Link Below

https://www.jobbank.gc.ca/jobsearch/jobposting/41722141?source=searchresults

Email: tsglobalhiring@gmail.com

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