Location: Liverpool, Merseyside, United Kingdom
Company: Alder Hey Children’s NHS Foundation Trust
Salary: £35,392 – £42,618 / Year
Job Overview:
Alder Hey Children’s NHS Foundation Trust is seeking an Infrastructure Engineer to provide 3rd line technical support across multiple disciplines. This role involves offering advanced technical support for devices and systems, resolving incidents from the Desktop Support team or senior management, and leading on technical projects. Occasional weekend or unsociable hours are required for system maintenance, with participation in an on-call rota.
Key Responsibilities:
– Manage and resolve 3rd line incidents from the Digital Service Managers and Desktop Support team.
– Ensure continuous provision and quality development of IT and communications systems.
– Promote and support best practices in information governance and data security.
– Assist in problem management as directed by the Head of Technical Services.
– Lead projects for infrastructure change and development.
– Create technical documentation and Standard Operating Procedures (SOPs).
– Submit Requests for Change (RFCs) and represent changes at the Change Advisory Board.
– Act as an advocate for Cyber Security, adhering to ITIL, Cyber Essentials, ISO27001 standards, and information governance policies.
Person Specification:
Education:
– Essential: Computer-related degree or equivalent experience, with a minimum of 2 years in a technical environment.
– Desirable: Microsoft Certified Solutions Associate (MSCA) or ITIL Foundation Qualification.
Experience:
– Essential: Basic knowledge of IT standards and systems management, and good understanding of infrastructure.
– Desirable: Knowledge of Project Management methodologies.
Skills:
– Ability to interpret technical problems from non-technical users.
Knowledge:
– Essential: Knowledge of network operating systems and associated technologies.
– Desirable: Knowledge of Cyber Security standards.
Additional Information:
– Disclosure and Barring Service Check: Required as per the Rehabilitation of Offenders Act (Exceptions Order) 1975.
– Certificate of Sponsorship: Skilled worker sponsorship is available for this role, and applications from those requiring sponsorship will be considered.
Closing Date: 19 September 2024
Email alder.centre@alderhey.nhs.uk.
Job Link
https://jobvisa.co.uk/job/infrastructure-engineer-sponsorship-available-3/
If you need an explanation on writing your CV, Cover Letter and Email Template or help applying speak to Happy Face
Professional CV Preparation Service
