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Customer Relations Assistant

Location: Frenchay, England

Company: University of the West of England

Job Description/Overview:  

The University of the West of England is seeking a Customer Relations Assistant to provide high-quality administrative support within the Accommodation Services department. This role involves managing residential lettings, providing advice on financial and contractual matters, and maintaining excellent customer service for students living in university-managed accommodations.

 

Key Responsibilities:

– Provide administrative and clerical support for residential lettings.

– Allocate and manage university-managed accommodation.

– Advise on financial and contractual matters.

– Maintain customer, staff, and public relations.

– Work shifts, including some weekends and evenings during peak periods such as Clearing and Welcome Weekend.

 

Qualifications:

– Bachelor’s degree preferred.

– Experience in a customer service or administrative role is advantageous.

 

Experience:

– Administrative experience is desirable.

– Experience working with students or in an educational environment is a plus.

 

Skills:

– Strong organisational and communication skills.

– Ability to manage multiple tasks and meet deadlines.

– Flexibility to work varied hours as required.

 

How to Apply:

Apply directly through the University of the West of England’s career portal or send your resume and cover letter to chris.shellard@uwe.ac.uk.

 

Additional Information:

– Salary: £25,138.00 – £28,759.00 per year.

– Benefits: Flexible working, generous annual leave, career average pension scheme, retail savings, onsite nursery, and personal development opportunities.

– Schedule: Full-time, 37 hours per week, including some weekend and evening work.

– Work Location: On-campus in Frenchay, with potential travel to other campuses.

 

Who Can Apply:

– Candidates must have the right to work in the UK as UWE Bristol cannot provide visa sponsorship for this role.

 

Email:  chris.shellard@uwe.ac.uk

 

Job Link

https://www.glassdoor.co.uk/partner/jobListing.htm?pos=104&ao=1136043&s=58&guid=00000191b411e0e59d2550e24db9d67c&src=GD_JOB_AD&t=SR&vt=w&uido=E4181FAB84011A3C2263F849740E610A&cs=1_f4ab2c37&cb=1725302956584&jobListingId=1009430663565&jrtk=5-yul1-0-1i6q13o9cgcss800-1e36de5daaea8cff

 

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