Location: Remote (Preferred locations: Ohio or Arizona, PST hours)
Company: Chain Store Maintenance
Job Description/Overview
The Client Specialist serves as the main contact between the company, its clients, and vendors. Responsibilities include managing client relationships, addressing inquiries, coordinating with internal teams, and overseeing vendor relations.
Key Responsibilities
– Client Relations: Respond to client inquiries, build relationships, resolve concerns, and assist with onboarding. Provide product demonstrations and maintain client records in CRM.
– Vendor Relations: Create and manage vendor profiles, train vendors, communicate work orders, monitor invoices, and report on work orders.
– Business Processes: Maintain internal records, communicate with management, and assist with process training.
Qualifications
– Education: Two-year degree or equivalent experience in a similar environment.
– Experience: 2+ years in customer service or logistics; Service Channel experience preferred.
– Skills: Proficient in Microsoft Office Suite, CRM systems, Salesforce, Service Channel. Basic analytical skills required.
Experience
– Customer Service or Logistics: 2+ years
– Service Channel: Preferred
Skills
– Ability to handle inquiries and create reports.
– Experience with CRM systems and office software.
– Strong organisational and communication skills.
How to Apply
Interested candidates should apply through the company’s website or job portal.
Additional Information
– Compensation: $60,000 – $70,000 per year
– Benefits: 401(k) with matching, dental insurance, health insurance, paid time off, vision insurance, work from home.
– Schedule: Monday to Friday
Email : info@mcs360.com
Job Link
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