HAPPY FACE TRAVELS

Systems Technical Support Analyst 

Location: 488A Bay StreetVictoria, BCV8T 5H2

Company Name: MYRA Systems Corp

Job Details 

  • 64,000 to 64,001 annually (To be negotiated) / 37.5 hours per week
  • Terms of employment
  • Permanent employment
  • Full time
  • Start dateStarts as soon as possible
  • Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
  • vacancies: 1 vacancy
  • Work must be completed at the physical location. There is no option to work remotely

 

Job Description 

Languages: English

Asset languages: Spanish

Work settings: Help desk

Private company, corporation or industry

Information technology (IT) infrastructured

Supervision: No supervision responsibility

Job Responsibilities 

  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
  • Confer with clients to identify requirements

 

Qualifications 

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

or equivalent experience

Area of work experience: Information technology (IT) service delivery

Additional information

Experience

3 years to less than 5 years 

Additional Information 

Security and safety: Criminal record check

Transportation/travel information: Own transportation, Willing to travel, Travel expenses paid by employer

Work conditions and physical capabilities: Fast-paced environment,Work under pressure,Tight deadlines,Repetitive tasks,Attention to detail,Sitting,Combination of sitting, standing, walking,Bending, crouching, kneeling,Ability to work independently

Own tools/equipment: Cellular phone

Personal suitability

Accurate

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Initiative

Judgement

Organized and more

How To Apply 

By email

careers@myra.com 

Here is what you must include in your application: Cover letter

Who Can Apply 

You are a Canadian citizen, a permanent or a temporary resident of Canada.

You have a valid Canadian work permit.

Job Link

https://www.jobbank.gc.ca/jobsearch/jobposting/41714367?source=searchresults 

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