Location: 100% Remote (Philippines)
Company : We Work Remotely
Job details:
– Compensation: Competitive salary based on experience
– Benefits: Flexible work schedule, opportunity to work remotely, and time savings on commuting
– Schedules: Monday to Friday, US Business hours
– Employment type: Full-time
– Remote work options: 100% remote
– Job duration: Permanent
– Work hours: 40 hours per week, with US business hours
– Opportunities for advancement: Regular performance reviews with potential for promotions
– Training and development programs: Ongoing training and access to resources for professional growth
– Other relevant information: Ideal for someone who values work-life balance and enjoys working in a dynamic, fast-paced environment
Job Description/Overview:
Wave goodbye to long commutes and reclaim your time! We are looking for enthusiastic Virtual Customer Support and Sales Representatives to join our remote team in the Philippines. You will provide top-notch customer support and sales services, ensuring smooth interactions with our customers while driving sales performance. If you’re self-motivated, thrive in a remote setting, and have a strong background in customer service and sales, this role is perfect for you.
Key Responsibilities:
– Respond promptly to customer queries via chat, ensuring a seamless customer experience
– Build and manage relationships with customers, effectively handling sales pipelines
– Address and resolve customer complaints, offering solutions proactively
– Stay informed about new products, features, and functionalities, upselling and cross-selling when appropriate
– Suggest improvements to streamline processes for customer support
– Collaborate with team members to share feature requests and workarounds for improving service quality
Qualifications needed:
– At least 2 years of experience in customer support and/or sales
– Ability to work independently and remotely, demonstrating self-motivation and accountability
– Strong customer-oriented skills, with a focus on delivering high-quality support
Experience:
– Previous experience in a customer support or sales role, preferably remote
– Proven ability to manage sales pipelines and customer relationships
Skills:
– Excellent communication skills, both verbal and written
– Strong problem-solving abilities and a customer-first approach
– Ability to work in a fast-paced environment and manage multiple tasks simultaneously
How to Apply:
If you are passionate about providing exceptional customer service and thrive in a remote work environment, we would love to hear from you. Please submit your resume and cover letter explaining why you are the ideal candidate for this role.
Additional information:
– We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Who can apply:
Open to candidates located in the Philippines who have a proven track record in customer support and sales.
Email : support@weworkremotely.com
Job Link
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