Location: Dubai, UAE
Company : Chalhoub Group
Job details:
– Compensation: Competitive, based on experience
– Benefits: Health care, child education contribution, remote and flexible working policies, employee discounts
– Schedules: Full-time
– Employment type: Full-time
– Remote work options: Not specified
– Job duration: Permanent
– Work hours: Standard retail hours
– Opportunities for advancement: Yes, with internal mobility options
– Training and development programs: Ongoing training and development
– Other relevant information: Focus on achieving sales targets and delivering exceptional customer service
Job Description/Overview:
As a Luxury Tech Consultant, you will be responsible for achieving individual and collective sales targets while delivering exceptional guest experiences. You will support the implementation of CRM and customer experience initiatives in-store.
Key Responsibilities:
– Respond to customer inquiries via phone, email, and live chat
– Provide accurate information about Dyson products, services, and promotions
– Assist with troubleshooting, product setup, and usage guidance
– Handle customer complaints and resolve issues
– Document customer interactions and maintain records
– Collaborate with team members for a seamless customer experience
– Participate in training and development programs
Qualifications needed:
– College degree preferred
– Strong communication skills, both verbal and written
– Excellent interpersonal skills and a customer-centric attitude
– Ability to work in a fast-paced environment and handle multiple tasks
– Proficiency in using computers and customer service software
Experience:
– Previous customer service experience is a plus but not required
Skills:
– Strong problem-solving skills
– Ability to manage multiple tasks effectively
– Customer-focused approach
How to Apply:
Apply through the Chalhoub Group career portal.
Additional information:
Chalhoub Group is committed to inclusion and diversity. They welcome all applicants and ensure equal opportunity for all.
Who can apply:
Candidates with a strong customer service mindset and willingness to learn are encouraged to apply.
Job link:
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