HAPPY FACE TRAVELS

Floorhost/Receptionist

Location: Dubai

Company Name : PwC

Job details 

Full-time

Job Description/Overview:

To handle reception area activities.

Serves as the first point of contact with the firm and the office for visitors and callers.

Handle all internal and external inquiries and carry out administrative activities of the front office.

Key Responsibilities

Financial
Adhere to the allocated budget for the administrative function of the office

Customer
Greet visitors, arrange relevant passes and make sure all callers and visitors are dealt with promptly, courteously and accurately
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Floorhost

Managing floor operations eg.

cleaning, FM, meeting rooms, hourly floor checks

Fills up the CAFM form/App for any facilities/maintenance issues

Checks meeting room bookings day before for full day, wrong floor etc – liaise with staff directly or advises Central Floorhost.

Deals with daily issues if EA cannot handle.

Check occupancy against bookings on assigned floor/s

Sits when not on cover at floor host receptions

Maintain visitor logs

Manage Parking Validators Logs

Coordinate with mailroom for outside delivery/courier services with the help of Office administrators

Perform general maintenance of the reception area

Coordinate with Security where relevant

Act in accordance with regulations

Perform other administrative duties as required (eg.

Issuing PwC access cards)

Answer queries from visitors and callers, and refers them to the appropriate person

Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Qualifications needed

High school certificate (equivalent) or Bachelor’s degree

Experience: 

Min 3 years of experience in customer service related role such as front desk or receptionist role

Skills: 

Experience with a professional services firm is an advantage

Knowledge and Skills
Strong organizational skills
Excellent oral communication and interpersonal skills
Must possess a professional telephone manner
Demonstrated ability to work under pressure
Demonstrated ability to work on own initiative
Demonstrated team player
Must possess a warm, friendly and professional demeanor
Basic PC skills on excel and word
Basic keyboard skills (at least 25 wpm)

How to Apply:

Click The Link Below 

Who can apply:

Not Stated 

Job link:

https://ae.indeed.com/viewjob?jk=537e745ddf4e5434&tk=1i41h7qipnt0m80s&from=serp&vjs=3

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