HAPPY FACE TRAVELS

Helpdesk Level 1 / 2 – GERM / ENG / FR M/F

Location:65 Avenue de la Gare

1611 Luxembourg

Luxembourg

Company Name: Hays Luxembourg

Job details 

Working time: Full-time

Type of contract: Permanent contract

Spoken languages: FR

Professional experience

Experienced (2-5 years)

Educational level: Bachelor

Job Description/Overview:

Are you looking forward to take a new role as a Junior Helpdesk Level 1 / 2 – GERM / ENG / FR ? Our client is looking for someone who already has a first experiences in users support. You will have the opportunity to evolve in this company.

Key Responsibilities

  • You will provide support to users on call and on site.
  • You will carry out duties in compliance with established protocols.
  • You will install, set up, and troubleshoot software and hardware on computers in accordance with user requirements.
  • You will manage licenses.
  • You will update and document processes.
  • You will maintain a degree of customer satisfaction and efficiently handle problems to ensure a great user experience.

Qualifications needed

  • You have a first experience in support and wants to improve your skills.
  • You must be fluent in German (Mandatory) English and French is an asset.
  • You already worked on MS Office and Windows
  • You are a curious and a good communicator.

 

If you are interested by this role of Junior Helpdesk Level 1 / 2 – GERM / ENG / FR, do not hesitate to apply. We are looking forward to receiving your resume.

 

Job link:

 

https://en.moovijob.com/job-offers/hays-luxembourg/helpdesk-level-1-2-germ-eng-fr-mf

 

Disclaimer

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