Location:65 Avenue de la Gare
1611 Luxembourg
Luxembourg
Company Name: Hays Luxembourg
Job details
Working time: Full-time
Type of contract: Permanent contract
Spoken languages: FR
Professional experience
Experienced (2-5 years)
Educational level: Bachelor
Job Description/Overview:
Are you looking forward to take a new role as a Junior Helpdesk Level 1 / 2 – GERM / ENG / FR ? Our client is looking for someone who already has a first experiences in users support. You will have the opportunity to evolve in this company.
Key Responsibilities
- You will provide support to users on call and on site.
- You will carry out duties in compliance with established protocols.
- You will install, set up, and troubleshoot software and hardware on computers in accordance with user requirements.
- You will manage licenses.
- You will update and document processes.
- You will maintain a degree of customer satisfaction and efficiently handle problems to ensure a great user experience.
Qualifications needed
- You have a first experience in support and wants to improve your skills.
- You must be fluent in German (Mandatory) English and French is an asset.
- You already worked on MS Office and Windows
- You are a curious and a good communicator.
If you are interested by this role of Junior Helpdesk Level 1 / 2 – GERM / ENG / FR, do not hesitate to apply. We are looking forward to receiving your resume.
Job link:
https://en.moovijob.com/job-offers/hays-luxembourg/helpdesk-level-1-2-germ-eng-fr-mf
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