Motel Manager vacancy
Position: Motel Manager
Location:Queenstown, Otago NewZealand
Employment type: Full time
About Us
Located 5 minutes’ walk from central Queenstown, Melbourne Lodge offers comfortable accommodation with free unlimited WiFi. Guests enjoy free on-site parking.
Each room in the lodge features tea/coffee making facilities, an en suite bathroom and a private balcony or patio. The rooms in the guest house include shared bathroom facilities, a communal guest lounge and a shared outdoor sundeck.
Job Description
We are seeking a motivated and experienced Motel Manager to oversee the daily operations of our motel. As the manager, you will be responsible for ensuring the smooth functioning of all aspects of the motel, including guest satisfaction, staff management, and financial performance
Key Responsibilities
- Oversee and manage all motel operations, including front desk, housekeeping, maintenance, and security
- Ensure excellent customer service and guest satisfaction at all times
- Recruit, train, and supervise motel staff, providing guidance and support as needed – Includes Reception, Housekeeping and Maintenance Staff
- Monitor and control expenses, budgeting, and financial performance of the motel
- Maintain high cleanliness and maintenance standards throughout the motel
- Handle guest inquiries, complaints, and resolve any issues promptly and professionally
- Implement effective marketing strategies to attract and retain guests
- Collaborate with the motel owner or management group to develop and execute business plans and strategies
Qualifications
- Minimum 12 Months experience in motel or hotel management is required
- Strong leadership and interpersonal skills to effectively manage and motivate a diverse team
- Excellent customer service skills with the ability to handle guest concerns and complaints
- Solid organizational and time management abilities to prioritize tasks and meet deadlines
- Proficient in computer systems and hotel management software
- Strong problem-solving skills and the ability to think quickly on your feet
- Flexibility to work in a dynamic and fast-paced environment
- A high level of integrity and professionalism
Benefits
Visa Sponsorship is Available
How to Apply
To apply for this position, please submit your resume, cover letter, and any other relevant documents. In your cover letter, please highlight your relevant experience and explain why you would be a great fit for this role.
We thank all applicants for their interest
For more information about our company and other career opportunities, please visit our website
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