Company: Affirm
Location: Toronto, ON (Remote)
Job Type: Full-Time
Salary Range: $90,000–$130,000 CAD per year
Pay Grade: I
Equity Grade: 4
About Affirm
Affirm is on a mission to reinvent credit — making it more transparent, flexible, and consumer-friendly. Our “buy now, pay later” solutions empower users to make purchases without hidden fees or compounding interest.
We’re proud to be a remote-first company, enabling flexibility while staying connected through strong team collaboration.
Position Overview
Affirm’s Content Design team plays a vital role in shaping product experiences that are clear, useful, and meaningful. We’re hiring a Senior Content Designer (also known as a content strategist or UX writer) to work on impactful initiatives and help craft the user journey across our payment products.
This role is deeply collaborative — you’ll work closely with cross-functional teams to lead projects from discovery to execution, all while shaping the voice and strategy of Affirm’s product content.
Key Responsibilities
- Collaborate with product managers, designers, researchers, and engineers throughout the product lifecycle
- Contribute to and help shape product strategy and feature direction
- Develop foundational content principles and documentation to guide design
- Improve information architecture, content hierarchy, and accessibility
- Partner with legal and compliance teams to ensure accuracy and clarity
- Write human-centered, engaging, and concise UX content
- Design user flows, write in-product messages, emails, and help shape prototypes
- Take part in design sprints and contribute to new product innovation
- Champion Affirm’s brand voice and elevate content quality across all touchpoints
- Contribute to Affirm’s internal content design community
What We’re Looking For
- 4+ years of UX writing/content design experience across web and mobile products
- Proven experience crafting thoughtful user experiences from strategy to delivery
- A strong portfolio showcasing consumer-facing digital work (Required)
- Bachelor’s degree in English, Communications, Journalism, Human Factors, or related field — or equivalent experience
- Strategic thinker who balances user needs with business goals
- Strong writing, storytelling, and collaboration skills
- Ability to thrive independently and manage multiple priorities
- Experience in financial services is a plus
- Passion for user research and content-first design approaches
Compensation & Benefits
- Base Salary: $90,000–$130,000 CAD annually
- Equity opportunities
- 100% subsidized medical, dental, and vision coverage for you and your dependents
- Flexible Spending Wallets for tech, food, lifestyle, and family-forming expenses
- Employee Stock Purchase Plan (ESPP)
- Competitive vacation policy and holiday schedule
- Fully remote work flexibility with occasional in-office needs for certain roles
Inclusion & Accessibility
Affirm is committed to providing an inclusive and accessible interview experience. Reasonable accommodations are available upon request for all stages of the recruitment process.
How To Apply
Job Link
https://ca.indeed.com/viewjob?jk=36aa1ed1d8fccf74&tk=1iopmht9ri95b855&from=serp&vjs=3
