$19/Hour
NoGigiddy
Chicago, IL
Contract
About NoGigiddy
At NoGigiddy, we are revolutionizing the gig staffing industry by providing gig workers with real-time shift opportunities that maximize their earning potential. Our mission is to create a flexible, supportive, and convenient gig work community. Whether you’re looking for a side hustle or a full-time opportunity, NoGigiddy is your go-to platform for finding the right gig.
We’re currently looking for a Customer Service Representative to join our team. In this remote role, you’ll play a key part in ensuring our gig workers have the best possible experience on our platform. We offer a competitive pay rate of $19 per hour and an opportunity to be part of a passionate, growing team committed to making gig work better for everyone.
Responsibilities
- Be the first point of contact for gig workers, addressing inquiries and resolving issues promptly.
- Provide detailed information about our platform and services to users.
- Assist gig workers in navigating our application and connecting with available shifts.
- Document and track all customer interactions and issues in our CRM system.
- Collaborate with team members to identify recurring issues and suggest process improvements.
- Maintain a positive, empathetic, and professional attitude toward gig workers at all times.
- Stay up to date with industry trends and platform updates to provide accurate information.
Requirements
- High school diploma or equivalent (additional education in customer service is a plus).
- Proven experience in customer service, preferably in a remote setting.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time efficiently in a fast-paced environment.
- Familiarity with CRM systems and customer service software is preferred.
- A passion for supporting gig workers and improving their experience.
Why Join NoGigiddy?
- Competitive pay ($19 per hour).
- Fully remote role with flexibility.
- Be part of a fast-growing company that is shaping the future of gig work.
- Work in a supportive, innovative, and mission-driven environment.
How to Apply
Job Link
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