Location: Manchester M20 4BX
Company: The Christie NHS FT
Job Description/Overview:
The Christie NHS Foundation Trust is looking for a Receptionist/Clerical Assistant to provide effective communication and support within the chemotherapy unit. This role requires empathy and the ability to handle sensitive situations with patients, relatives, and visitors.
Key Responsibilities:
– Meet and greet patients attending the chemotherapy unit.
– Handle enquiries and provide reassurance to distressed individuals.
– Access and amend patient demographic details using the Careflow system.
– Communicate effectively with patients and staff, both verbally and in writing.
– Enter patient appointments into the Careflow system.
– Address queries from patients, GPs, and other service users.
– Liaise with clinical staff regarding patient queries and issues.
– Maintain patient confidentiality and adhere to relevant policies.
– Undertake surveys/audits as required.
Qualifications:
– Experience in a reception or clerical role within a healthcare setting is preferred.
Experience:
– Previous experience with patient information systems is advantageous.
Skills:
– Strong communication and interpersonal skills.
– Good organisational skills with the ability to prioritise tasks.
– Basic computer skills and familiarity with office equipment.
How to Apply:
Additional Information:
– Pay: £23,615 a year.
– Flexibility in working hours and locations may be required.
Who Can Apply:
Open to candidates with relevant experience in healthcare reception or administrative roles.
Job Link
https://uk.indeed.com/viewjob?jk=868811c247e72df2
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