Location: The Synergy Building, Campo Lane, Sheffield S1 2EL
Company: Thompsons Solicitors
Job Description/Overview:
Thompsons Solicitors is looking for a Customer Service Advisor to join their Legal Helpline team, handling Personal Injury enquiries. The role involves capturing relevant information and responding to phone calls and emails. No previous legal experience is necessary, as full training will be provided.
Key Responsibilities:
– Handle telephone calls, emails, and messages.
– Communicate professionally and clearly.
– Perform initial case assessments to determine case progression.
Qualifications:
– No prior legal experience required.
Experience:
– Strong customer service experience is beneficial.
Skills:
– Exceptional organisational skills.
– Clear and professional communication.
– Ability to remain calm under pressure.
– A genuine passion for customer service.
How to Apply:
Visit the Thompsons Solicitors website to submit your application.
Additional Information:
– Pay: £21,258 per year.
– Benefits: Company pension, healthcare cash plan, life assurance, 23 days annual leave (plus bank holidays), 5 extra days over Christmas, cycle-to-work scheme, financial assistance for professional development, and more.
Who can Apply:
Anyone with a passion for customer service and interest in progressing a career in law is encouraged to apply. Thompsons Solicitors values diversity and welcomes applicants from all sections of the community.
Job Link
https://uk.indeed.com/viewjob?jk=f45269697aa21432
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