HAPPY FACE TRAVELS

Clerk, Hotel Front Desk

Location: Lethbridge, AB

Company: 1727540 Alberta Ltd.

 

Job Description/Overview: 

The Clerk at the hotel front desk will manage guest check-ins, reservations, and provide customer service. This role is critical for ensuring a smooth and welcoming experience for guests.

 

Key Responsibilities:

– Register arriving guests and assign rooms

– Handle group arrivals and departures

– Manage room reservations, cancellations, and changes

– Provide information on hotel facilities and services

– Offer general information about local points of interest

– Process guest departures, calculate charges, and receive payments

– Maintain inventory of vacancies, reservations, and room assignments

– Follow emergency and safety procedures

– Perform clerical duties like faxing, filing, and photocopying

– Answer and relay telephone calls and messages

– Assist guests with special needs and deliver wake-up calls

– Perform light housekeeping and cleaning duties

 

Qualifications:

– Secondary (high) school graduation certificate or equivalent experience

 

Experience: 

7 months to less than 1 year of relevant experience

 

Skills:

– Strong customer service skills

– Attention to detail and ability to multitask

– Communication and organizational abilities

 

How to Apply: 

Apply through Job Bank or directly as per the employer’s instructions.

 

Additional Information:

– Work is on-site with no remote option.

 

Who can Apply:

– Canadian citizens and permanent or temporary residents of Canada.

– Other candidates with or without a valid Canadian work permit.

 

Advertised until 2024-10-01)

 

Email: travelodgelethbridgeab@gmail.com

 

Job link 

https://www.jobbank.gc.ca/jobsearch/jobposting/41826616?source=searchresults

 

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