HAPPY FACE TRAVELS

Sales & Relationship Management Support Team Leader (f/m/d)

Location: Luxembourg

Company Name :Deutsche Börse Group

Job Description/Overview:

For our Sales and RM Support Team within Clearstream Fund Services, we are currently looking for a Head of Unit to support the development of a young and dynamic team and to contribute to the success and growth of our Sales and Relationship Management Targets.

 

The Sales and RM Support Team is part of the Sales and RM section within Clearstream Fund Services. Sales and RM covers the complete set of teams dedicated to selling our Distribution and Execution Products and maintaining relationships to our worldwide client base, with teams located in Hong Kong, Zurich, Luxembourg and Australia.

 

You will be responsible for a team of 8 people and we are looking for a manager who is client-focused and results orientated. The head of unit is responsible for the growth and development of all team members, ensuring to a create a secure and collaborative working environment for the team.

Key Responsibilities

  • Support the development and growth of a strong team and create expertise in the field of Sales and RM
  • Support the Management Team in the monthly and adhoc reporting needs for senior advisory and SteerCo committees.
  • Manage internal reporting, retrieve data from internal systems and deliver in useful formats
  • Be familiar with the usage of our platforms and understand our product solutions to assist with trainings, demos and user queries
  • Support client migrations, new account openings and fund house setups are completed in a timely manner
  • Join client meetings/calls and assist in delivering client needs and requirements
  • Confident and willing to be involved and assist in client marketing events
  • Work closely with various internal teams regionally/globally to resolve client related topics

Qualifications needed

  • Proven track record in a similar function (5-7 years)
  • Exposure to the financial industry, preferably in the Asset Management and/or investment fund business sector
  • At least 1-2 years in a role with people management responsibilities.
  • Master or Bachelor degree in business administration, economics or similar
  • Good understanding of the financial services industry and especially in the area of data management
  • Previous work experience in the Sales Support, Client Account Management or Customer Services is desirable.
  • Strong client facing, problem solving and proactive attitude
  • Excellent Organisational skills, communication skills, customer focused, ability to independently and works well as a team leader
  • Able to work to deadlines and targets, whilst delivering a high quality of work.
  • Well-organized, accurate, proactive, conscientious and resilient

 

Benefits 

  • Mobility

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

  • Work environment

Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

  • Health and wellbeing

We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.

  • Financial stability

We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.

  • Hybrid work

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

  • Flexible working hours

We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.

  • Internationality

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

  • Development

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

 

Job link:

https://www.glassdoor.co.in/Job/luxembourg-sales-jobs-SRCH_IL.0,10_IN148_KO11,16.htm

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