Location: USA (Remote)
Company: Obility
Job details:
– Compensation: $40,000 – $50,000 per year, depending on experience
– Benefits: Health and life insurance benefits, 3% employer contribution to 401(k) plan, 25 paid days off, 9 paid holidays, 12-weeks paid family/parental leave, 20 days paid sabbatical after 7 years, fully remote work policy
– Schedules: Full-time
– Employment type: Full-time
– Remote work options: Fully remote
– Job duration: Not specified
– Work hours: Must work within US (ET/CT/PT) time zones
– Opportunities for advancement: Potential to grow into a Customer Success Manager role
– Training and development programs: Emphasis on employee development and team growth
– Other relevant information: Requires effective communication across different time zones and platforms.
Job Description/Overview:
Obility seeks a Customer Success Coordinator to manage client relationships, coordinate project activities, and support digital marketing campaigns. The role involves overseeing client interactions, managing project tasks, and contributing to customer success and satisfaction.
Key Responsibilities:
– Schedule and organize customer calls, meetings, and presentations
– Maintain detailed notes and manage tasks using Asana
– Act as primary point of contact for customers via email, Slack, and Zoom
– Build and maintain strong relationships with customers and internal team members
– Ensure deliverables meet customer expectations and are delivered on time
– Collaborate with the business development team to identify growth opportunities
Qualifications needed:
– 1-3 years of experience in a project management or agency setting
– Strong fluency in English and excellent communication skills
– Ability to work within US time zones
– Interest or background in digital marketing (SEO, PPC, Paid Social, Media Buying)
– Excellent organizational and time management skills
– Demonstrated analytical thinking and problem-solving abilities
Experience:
– Experience in a collaboration-heavy project management role
– Familiarity with project management tools like Asana
Skills:
– Project management
– Digital marketing (SEO, PPC, Paid Social)
– Communication (email, Slack, Zoom)
– Organizational skills
– Analytical thinking
How to Apply:
Apply [here](https://obility.com/careers).
Additional information:
Obility promotes a positive and inclusive work culture with flexibility and growth opportunities. They are an Equal Opportunity Employer.
Who can apply:
– Project management professionals with an interest in digital marketing and experience in a collaborative setting.
Job link:
https://www.workingnomads.com/jobs/customer-success-coordinator-global-obility
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