Location:Christchurch City, Canterbury
Company Name :DRUMMOND & ETHERIDGE LIMITED
Job details
- Job type: Full time
- Duration: Permanent
Job Description/Overview:
We’re looking for a solutions-driven, enthusiastic Service Manager to join our team in our Ashburton branch. You’ll oversee the smooth operation of our busy workshop of skilled technicians, providing service to a large local customer base across a range of agricultural and construction and forestry equipment.
Key Responsibilities
- Providing people-leadership across workshop staff.
- Maintaining service level agreements for response times to customer service needs.
- Managing job assignments and resource allocation to maximize daily job numbers.
- Reviewing work completed and regular follow ups with clients.
- Developing, reviewing and adapting service budgets to ensure the best outcomes.
- Monthly Reporting and monitoring (including Productivity and Efficiency reports).
- Monitoring and implementing best practice Health and Safety solutions.
- Have full oversight of Work in Progress and Invoicing ensuring it matches company standards every month.
Qualifications needed
- A technical background with extensive knowledge of Agricultural and/or Construction and Forestry machinery and operations.
- Experience building trusted relationships both internally and externally, fostering an engaged and cohesive team environment.
- Demonstrated business acumen with a continuous improvement mindset to ensure a future-ready workshop.
- Technical competence with intermediate computer skills, ideally with experience in relevant workshop management software.
Benefits
- A competitive remuneration package with bonus incentive scheme.
- Options for up to 6 weeks of Annual Leave.
- At Drummond & Etheridge, we believe in investing in our employees’ futures. That’s why we offer ongoing training and development opportunities, ensuring that you have all the tools you need to succeed and advance your career.
How to Apply:
Apply today and take the first step towards an exciting and rewarding future with us. For any questions you may have, you can get in touch with us at mailto:careers@dne.co.nz.
Job link:
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