HAPPY FACE TRAVELS

Customer Service Specialist – Hotel & Resort Bookings (Remote)

Navigate New Horizons

Charleston, SC

Full-Time

Join Our Team and Help Travelers Book the Perfect Stay!

Are you passionate about travel and dedicated to delivering outstanding customer service? Navigate New Horizons is looking for a Remote Customer Service Specialist to assist clients with hotel bookings and travel accommodations. This is a fantastic opportunity to work from anywhere while helping travelers plan their dream stays.

Your Role

  • Respond to Inquiries: Provide personalized support for clients seeking hotel bookings and travel-related services.
  • Confirm Reservations: Ensure all details are accurate and up to date.
  • Handle Changes & Special Requests: Assist with modifications, cancellations, and unique guest needs.
  • Provide Expert Recommendations: Match clients with the best accommodations based on their preferences and budget.
  • Process Payments: Manage invoices, secure transactions, and maintain detailed booking records.

Why Join Us?

Remote Flexibility – Work from home or any location with reliable internet.
High-Earning Potential – Competitive commissions on successful bookings.
Comprehensive Training – Free resources to master travel booking and customer service.
Travel Perks – Exclusive discounts and FAM (familiarization) trips.
Supportive Community – Collaborate with a passionate team of travel enthusiasts.

What We’re Looking For

  • Strong communication and problem-solving skills.
  • Exceptional attention to detail and ability to multitask effectively.
  • Positive, customer-focused attitude and dedication to outstanding service.
  • Fluency in English (bilingual abilities are a plus).
  • A genuine love for travel and creating memorable experiences.
  • Must be 18 years or older.

Benefits

  • Work-Life Balance – Set your own hours and work on your terms.
  • Professional Growth – Gain valuable industry experience and advance your career in travel.
  • Exclusive Discounts – Save on both personal and professional travel.
  • Ongoing Support – Receive mentorship, guidance, and resources to help you succeed.

How To Apply

Job Link 

https://www.ziprecruiter.com/c/Navigate-New-Horizons/Job/Customer-Service-Specialist-Hotel-&-Resort-Bookings-Remote/-in-Charleston,SC?jid=22ae8d9cd907c1e1

Email 

getinfo@navigatenewhorizons.com

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