Liveops
Chicago, IL
Contractor
About Liveops
Say goodbye to long commutes, rigid schedules, and micromanagement. At Liveops, we empower independent contractors to provide virtual customer service for well-known clients across industries like Retail, Healthcare, Insurance, and Tax Support.
Ranked #4 on FlexJob’s 2020 Top 100 Companies with Remote Jobs, Liveops provides a flexible, work-from-home opportunity where you can set your own schedule and be your own boss.
Why Join Liveops?
- Work from home or any quiet location.
- Choose your own schedule—work when it suits you.
- Enjoy the freedom of self-employment while earning money on your terms.
Key Responsibilities
- Handle inbound and outbound customer service calls.
- Provide exceptional customer service with professionalism and patience.
- Assess customer needs and offer appropriate solutions.
- Document interactions accurately.
- Navigate through multiple systems and screens simultaneously.
Ideal Candidate
- At least 1 year of customer service experience (call center experience preferred).
- Comfortable with handling calls, problem-solving, and multitasking.
- Proficient with basic computer navigation and typing.
- Strong communication and written skills.
- Empathetic and patient, especially when handling difficult callers.
Earning Potential
- Earnings depend on call volume, call type, and program selection.
- Pay is typically based on time spent assisting customers.
- Some programs offer performance-based pay and incentives.
- Independent contractors are responsible for their own taxes and expenses.
Schedule & Availability
- Flexible scheduling in 30-minute blocks—you control how often you work.
- Calls are generally available daily from 8 AM to 8 PM EST, with some 24/7 programs.
Requirements & Application Process
To join Liveops, you must:
- Complete an application and pass a background/credit check ($45 processing fee required).
- Sign an Independent Contractor Agreement.
- Submit a W9 tax form.
- Some programs may require additional training or certification.
Technology Requirements:
- Windows-based PC (Mac and Chromebooks are NOT compatible).
- Wired high-speed internet connection.
- Some clients may have additional security and equipment requirements.
Available Locations
Liveops is accepting applications from the following states:
AL, AK, AZ, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.
How To Apply
Job Link
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